Terms of Service/Refund Policy

It is the policy of Metroport Meals On Wheels, Inc. (MMOW) to respect and protect the privacy of our donors and the users of www.metroportmow.org. MMOW will not sell, share, or rent website user information to others. Donor information is not sold or shared, whether donation is made online, by mail, or through other traditional forms of giving.

The security of the information that you provide us is very important to us. We will only use your credit card/debit card information in the processing of donations or event registration per your instructions. Refunds of donations will be made only in the event of an error by Metroport Meals On Wheels. Day of Event cancellations will not be refunded.

This information is NOT stored anywhere on the Metroport Meals On Wheels website, system or network.

The transaction of sensitive information is conducted using a SSL (Secure Socket Layer protocol) connection through our processor who uses PCI/DSS Level 1 solutions. This means that your information is encrypted as it travels between your computer and our database. Also includes any online Volunteer or Participant Application process and any donations/event registration entries.

If you have any questions regarding SMS privacy, please read our SMS privacy policy: https://www.metroportmow.org/sms-privacy-policy/.

By opting into our SMS service, you may receive messages including:

  • Event reminders and updates
  • Fundraising appeals
  • Volunteer opportunities
  • Meal delivery updates (for clients or caregivers)
  • Emergency alerts or urgent notices
  • General organizational news

You can opt out at any time by replying “STOP.”

Our SMS service is not intended for individuals under the age of 18 without parental or guardian consent. If you believe we have inadvertently collected information from a minor, please contact us.

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

Carriers are not liable for delayed or undelivered messages.

Contact Us

Metroport Meals On Wheels
Phone: (817) 491-1141
Email: info@metroportmow.org
Website: https://www.metroportmow.org

Click Get Yours to have the passport sent directly to your email and/or mobile number.
Learn More